Positive Pathway and Wellness Center

Positive Pathways and Wellness Center

Positive Pathways and Wellness Center is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard personal information submitted through our website, online forms, and communication channels, including email and text messaging (SMS).

Information We Collect

When you submit a form, request an appointment, or contact us, we may collect limited personal information, including:

  • Name

  • Phone number

  • Email address

  • Preferred method of communication

We do not request or transmit diagnostic, treatment, or sensitive health information via SMS or email.

How We Use Your Information

We use your information only to:

  • Respond to appointment requests or general inquiries

  • Send appointment reminders and confirmations

  • Provide administrative or office-related updates

  • Send informational or marketing messages only if you have explicitly opted in

Email & SMS Communications

If you choose to opt in:

  • You may receive emails and/or text messages from Positive Pathways and Wellness Center

  • Message frequency may vary

  • Message and data rates may apply

  • Consent is not required to receive care or services

Opt-Out & Assistance

You may opt out at any time:

  • Text STOP to unsubscribe from SMS messages

  • Text HELP for assistance

  • Use the unsubscribe link included in all emails

Data Sharing

Positive Pathways and Wellness Center does not sell, rent, or share your personal information.
Mobile opt-in data and consent are never shared with third parties for marketing purposes.

Data Security

We use reasonable administrative and technical safeguards to protect your information. However, electronic communication may not be fully secure.

Contact Information

If you have questions about this Privacy Policy, contact:

Positive Pathways and Wellness Center
Address: 10 Jonathan St, Hagerstown, MD 21740
Phone: 240-413-1255
Email: info@positivepathwayandwellnesscenter.com